Returns

Please follow these steps if you would like to return an item to us:

Step 1: Before shipping your item(s), please ensure that the following criteria are met:

• The item is in original condition with all tags etc.
• The item is unworn and unwashed 
• The return request must be made within 14 days of receipt of the goods

Step 2: Please pack your item(s) in its original packaging and send it to:

Cusbclo GmbH
Philipsstraße 15
52068 Aachen

Step 3: Once we receive your return, we will process it within 14 days. The invoice amount will be refunded to the same payment method used to place the order.

If you received a defective/incorrect item or would like to exchange your product for a different color/size , we will definitely provide you with a free return label. Please contact our customer support: 

info@cusbclo.com

You will receive a response within 24 hours.

Best regards, 

Your CusbTeam